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Senior CRM, Marketing (m/w/x)

Permanent employee, Full-time · Berlin

About us
Remember when you were a student? Most likely you were short of cash and had a limited choice of jobs. Our Founders Cihan, Frederik and Fritz remember that too and that’s why they started Zenjob. We believe you should be able to do a job you like and be able to fund your life as a student.

Our vision is to change the future of work with technology. We start doing that by offering students jobs in real-time through our app and providing companies with a platform that manages their staffing needs. Today more than 10.000 students, we call them Talents, fund their studies through Zenjob and already close to 1.000 companies trust us with providing great talent.

We’ve come a long way in a short space of time. While there are many things we’re already proud of achieving, there are still a lot of decisions to be made - so you’ll get to shape and build things from scratch. 

Our international (28 different nationalities) and creative team of over 200 ambitious and passionate Zenies are at the core of what makes us unique and who we are. It’s important that we acknowledge and celebrate this diversity. As an equal opportunities employer, we believe the foundation of our dynamic and pioneering spirit starts with a fair and inclusive culture. 

We are backed by Acton Capital (also investor in Etsy, HomeToGo), Red Alpine (N26, Juniqe) and Atlantic Labs (EyeEm, Soundcloud). All of them share our vision of growing a sustainable and game changing business.
We are looking forward to welcoming YOU!

We are looking for an experienced Head of CRM to join our Berlin Marketing / Growth Team. You will have a close relationship with experienced managers in the field of Brand, Offline & Online Marketing and also cross-functionally with other department Heads.  You should possess a strong technical, analytical, and communication background with a hunger to make Zenjob a success story.

You will be focusing on developing a best in class CRM experience for our Students & Customers. Your responsibilities range from development, implementation, monitoring, and optimization of CRM operations with a strong focus on increasing customer loyalty. You can expect a cross-functional responsibility with full ownership of all direct communication channels. You will work with internal stakeholders to plan and execute tests and scale CRM initiatives.
How you’ll contribute
  • Responsible for defining and executing on the company CRM Strategy
  • Deliver successful, measurable CRM programs pinpointing specific business goals and audiences.
  • Work with expert internal groups in our Activation, Retention and Conversion teams to support existing CRM programs.
  • Work with internal teams to develop new CRM programs around existing customers
  • Support continuous innovation in CRM, including testing methodology, measurement, creative, tools and more.
What you bring
  • You have a proven track record of executing successful CRM programs using mobile and email channels
  • You have Experience of working with Marketing Automation tools for delivering on email and mobile channels (e.g. notifications, In-App) including solid understanding of deliverability optimization.
  • You have a strong understanding of campaign analytics process, tools and testing methodologies.
  • You have excellent attention to detail, personal organization and project management abilities.
  • You have superior written and verbal communication skills
  • Fluent in German
Why Zenjob
Zenjob provides a solution to real-life problems. Companies who need flexible short-term employees and students who want to earn extra money to support themselves during their studies.
In your role, you will have a direct impact on contributing to these real-life problems.
Your benefits
  • Work with supportive and passionate Zennies. 
  • We'll provide you with the training and the tools you need to be successful at each stage of your development. 
  • We provided German and English language courses  
  • Discounted gym membership
  • We offer drinks and fruit, plus a company lunch on Fridays to get together.
Think this could be for you?
If this sounds good, then we’d love to hear from you
Rather than attaching your standard cover letter, please outline (in one page) why this position is of interest to you, what you feel you can contribute to the team and what you're most passionate about (not only work related - we want to find out more about you!).

We are looking forward to your application!

Your application at Zenjob

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